Additional Resources & FAQ
PCSE Support
Even if your PCSE services are managed through your Practice Management System (PMS), there may be occasions when you need to access PCSE directly to submit claims or manage specific requests.
If you require assistance with any PCSE-related enquiry, please refer to the guidance below. Alternatively, you can contact PCSE directly for support. For simpler queries, Cornwall & IOS LOC may also be able to help.
NHS Mail Support
NHS.net Connect (NHS Mail) is the national secure email and collaboration platform for health and social care in England. It allows organisations to safely exchange patient or sensitive information with other health and social care professionals
Full details of how to register a new practice/user can be found on the links below.
If you require support, please contact the NHS Helpdesk using the email address below. If you have any further questions, please feel free to get in touch with us and we will do our best to point you in the right direction.
Translation Services
Online translation tools can be helpful, but there are dedicated translation services for practitioners to use during sight tests to allow an easier conversation and a better service to the patient. These services are funded by the ICB and are at no cost for your store.
For Translation Services contact Language Empire for login details for your practice. This allows you to access the booking Hub and request Translation.
For BSL Interpretation please contact Hearing Loss Cornwall to book an appointment for either a face to face or virtual support.
Wopec Course Authorisation Codes
WOPEC training courses are provided free of charge for practitioners in Cornwall & IOS which is funded via the LOCSU Levy.
When enrolling onto a WOPEC course it will request a promotional code. This code is unique to you and will allow you access the training material.
To gain your unique WOPEC code please contact JCL Consulting via the email address below.
Eye Department Contact Details
The LOC are able to help if a practitioner requires NHS email contact details for the hospital eye department.
If you require a list of available, monitored emails please contact us on the email below including your GOC number and practice name and we will send the full email addresses for the below list as soon as possible.
- General Optometry Contact
- Emergency Eye Casualty
- Demac Queries
- Diabetic Screening Queries
info@cornwall-loc.co.uk